Use & Care

What is Scentsy Soak?

Scentsy Soak is a bath product comparable to a fragranced bath salt. In addition to Pink Himalayan and Epsom salts, Scentsy Soak is formulated with premium moisturizers — a luxurious blend of aloe and sunflower oil — and, of course, our exclusive fragrances.

What makes Scentsy Soak different?

Scentsy Soak is formulated not only with bath salts, but premium moisturizers such as aloe and sunflower oil, resulting a relaxing, skin-pampering bath experience.

What are the benefits of using Scentsy Soak?

Scentsy Soak is designed to soothe tired muscles, moisturize your skin and help you relax as you bathe— all while enjoying authentic Scentsy fragrances.

Is Scentsy Soak free of parabens and sulfates?

Scentsy Soak is paraben-free but not sulfate-free. Sulfates help create the fun foaming action.

Will Scentsy Soak color my bathtub?

In our evaluation, we have not experienced this issue. Scentsy Soak is made with water-soluble colors to provide a beautiful as well as fragrant experience.

US Shipping Information

Orders shipped to a location within the contiguous U.S.:

1. With a retail value of $.01 – $399.99, shipping will be $10.
2. With a retail value of $400 or more, shipping will be free.

Orders shipped to Alaska, Hawaii, U.S. territories (Guam and Puerto Rico) and APO/FPO addresses:

1. With a retail value of $.01 – $199.99, shipping will be $20.
2. With a retail value of $200 or more, shipping will be 10% of the product total.

Warranty Information

Lifetime replacement warranty

Scentsy products come with a lifetime replacement warranty for manufacturing defects. If your product is damaged in shipping from Scentsy, has a manufacturing defect, or an electrical issue, it may be returned with no limitation in time. Please provide your order number and information when inquiring about a warranty issue.

30-day satisfaction guarantee

If you are dissatisfied with your product, you may return it in resalable condition for an exchange within 30 days of the delivery date for a like product. Scentsy does not offer cash refunds.

Scentsy Diffusers, Scentsy Go, Scentsy Go Solid and Scentsy Air Purifier — limited lifetime warranty

Scentsy Diffusers, Scentsy Go, Scentsy Go Solid and Scentsy Air Purifier are guaranteed to be free from defects in material and workmanship for the lifetime of the product. Any Scentsy Air Purifier, Scentsy Go or Scentsy Diffuser found to be defective or damaged under normal use and care within six months of purchase will be replaced with the same, or comparable, product at Scentsy’s discretion at no cost to you. After six months, Scentsy will replace any of these products due to manufacturer defects, but will require a processing fee.